All child members receive a Hot Dog + Chips & a 420ml Coca-Cola product or Mini Pump Water at each home game. How to redeem: Visit any F&B retail unit to collect food. Grab a drink from the fridge. Present your child membership card at the next available cashier for validation. Note: 2 Game Pass Child Members also need to show their membership cards not their tickets.

If you have a 2-game pass membership, redeem your tickets using the code emailed to you on the Ticketek website. This will grant you entry to your chosen games. Don't forget to bring your membership card to enjoy discounted food and other membership benefits at the game. 3, 4 and 5 game passes are no longer available for the 2025 season.

Enjoy the upgraded Members Club Rooms on the West Pad, exclusively for Members! Here’s what you can expect: Table Service: Order food and drinks from your table, and they'll be delivered to you. Meet the Players: Crusaders players will be there to mix and mingle. Live Game Viewing: Watch the live game on the TVs inside. Happy Hour: Enjoy discounted drinks from 5:30 pm to 6:30 pm. It's a perfect spot to enhance your game day experience!

As a member you get to use the member express lanes at gate A and B, This will get you right into the action faster!

Yes, you certainly can. If you are unable to attend a game, we would love for your family or friends to come along and support the team in your absence! Please note that child memberships cannot be shared with an adult.

To receive your Crusaders membership card: Personalize and Redeem via Mber+: Use the Mber+ platform to personalize your supporter kit and redeem your 2025 membership cards. 2025 Plastic Card Redemption: You must follow the instructions in the Mber+ welcome email to redeem your plastic card for 2025. Cards are not sent automatically. Logging into Mber+: After purchasing your membership, you should receive an email from crusaders@mberplus.co.nz within 7 days with login instructions. You can also log in here using your email as the username and set a password if it's your first time. Need Help?: If you need support, email crusaders@mberplus.co.nz. Shipping Time: Packs are shipped from an international factory and take 15 days to arrive. Redeem your pack by Tuesday, January 28th, 2025, to get it before the first game. Virtual Card: If you miss the deadline, a virtual card has been emailed to you, which can be used for game entry. Look for an email titled "Your Crusaders membership card is attached." By following these steps, you can ensure you receive your membership card on time.

If you're purchasing more than one membership, you can create secondary member accounts and assign a name to each one. Each secondary member needs their own email address. To add a secondary member: Click ‘Add secondary account member.’ Enter their details and click ‘Save.’ Repeat this for each additional membership. 4. On the payment page, you can select a name for each membership by using the drop-down menu next to each seat. 5. Remember to assign the names during your purchase, as changes can’t be made later.

Playoffs are not included in standard memberships; however, Premium Members enjoy an exclusive advantage—your first potential playoff game is already included! For all other Crusaders members, there’s still a great benefit: you'll have access to a special pre-sale window to purchase playoff tickets before they go on sale to the public. Further details will be shared closer to the time. Upgrade to Premium Membership today to secure your seat for the big moments!

As a Full Season Member your membership includes access to a pre-season match for 2024. You will just need to present your membership card/ticket to gain entry. As a Flexi Pass Member, Seat-Only Member or Non-Seated Member, you have the option of purchasing tickets to this online at the time of securing your membership. You will also have a preferential window to purchase tickets ahead of public sale if you didn’t secure them with your membership.

For our 2024 members on automatic renewal, your seats will automatically roll over to the 2025 season—no action needed! If you're a 2024 member but not on automatic renewal, don’t worry! We’ve got you covered. Seats will be held for a limited time. Just log in and renew your membership to keep your current seats. New to the Crusaders whānau? Welcome! You can choose your seats using our seat selector during the purchase process through our membership portal you will find here. Need a hand? Our friendly Membership Team is here to help—give us a call at (03) 421 7192 or send us an email.

Absolutely! We do have wheelchair and mobility access memberships. These are available in the front of the North Stand (uncovered) and they are priced in our gold category. These can be purchased by contacting the Membership Team on (03) 421 7192 or email us here. Unfortunately, these are not available to purchase online.

Social and Student Stand Wheelchair seating (North Stand Row A) North Stand front 5 rows (Rows B-F) South Stand front 4 rows (Rows A-D)

North Stand (except for front 5 rows) and South Stand (except for front 4 rows). We consider from the back of the stand forward to row M to be covered seating.

The North Stand is more protected from the easterly. The South Stand is more protected from the southerly. The Social Stand and Student stand is uncovered.

You are more than welcome to reach out to our membership tea regarding any Membership or ticketing enquiries. We are always happy to help! Contact the friendly Membership Team here at the Crusaders on (03) 421 7192 or email us here If you have an enquiry regarding your tickets, please reach out to Ticketek: Enquiries: 0800 842 538 (04 384 3840 from mobiles)

You can update your communication preferences here. Otherwise, send our friendly Memberships Team an email here with the details you would like to change, and we can complete this for you!

You can renew your 2025 membership here. Otherwise, please contact our friendly Membership Team on (03) 421 7192 or email here and we will be happy to help process your membership for you.

For those who have opted to have their membership renew automatically, this was done for you! You should have received an email regarding all details of how this is processed and how you can opt-out. If you have remained on automatic renewal, the payment will/has been taken from your account on the 26th September. If you did not renew your membership automatically, you can sign in here to complete your renewal.

If you are renewing your membership, please see below on how to change your seats from 2024 season. Log in to your membership account and head to the Crusaders membership packages page. Select your preferred package (this can remain the same if you wanted) You can then pick your new seats directly from the map. Our interactive stadium map allows you to see exactly what your new seats will look like at Apollo Project’s Stadium. Remember to remove any unwanted seats from your basket before you proceed to payment. Do not automatically renew if you wish to change your seats. You will need to do the above steps instead once the automatic renewal window has closed.

Click here to learn which package is right for you!

We’re stoked that you want to join the whānau with us for the 2025 season! However, if you can’t attend games, but still want to receive some of the benefits of being a Crusaders member, we have a non-seated membership. Check out the memberships benefits here!

Children between the ages of 2 years and 16 years (or still at school with ID) Infant’s two years of age and under, attending on a parent's lap, do not require a ticket. Minors 14 years and younger should be accompanied by an adult (18years +)

Now's the perfect time to back our team as we aim to win back the cup! One of the best perks? Your 2025 membership will guarantee your seat for One New Zealand Stadium. But that’s not all—there are plenty of other great benefits, including exclusive membership merchandise, ticket and apparel discounts, member events, presale access to playoffs and All Blacks test matches. Explore all the fantastic benefits of becoming a Crusaders member here today!

The Golden Homes Family Membership includes full-season access with seats for 2 adults and 2 children in the alcohol-free zone. It's the perfect way to create lasting memories together at every Crusaders game! Plus you will get the chance to be involved in Golden Homes Family Membership competitions including the chance to be the Tee Kid, big screen shoutouts and prizes at games!

Children between the ages of 2 years and 16 years (or still at school with ID) Infant’s two years of age and under, attending on a parent's lap, do not require a ticket. Minors 14 years and younger should be accompanied by an adult (18years +)

This is coming sooner than you think! Keep your eyes peeled on our socials and emails to see the 2025 Super Rugby Draw!

We’ve simplified our membership options and replaced the Take a Kid to Footy package with adult and child pricing for all memberships. All children will be invited to our Crusaders Kids Day! Children also will still receive a free meal pack (Hot dog, chips, and a drink) for each game. You can build your own membership pack through Mber+, and details on redeeming the meal pack will be shared before the season starts.

We have an alcohol-free section, either covered or uncovered, located on or near the 22m line, perfect for families at all home Super Rugby regular season games. These are available in gold categories at silver pricing. Click here to find out more!

No problem at all, if you have forgotten your password at any point, click here and confirm your membership email address to receive a reset password link. Once you have reset your password, you will be able to log in to the membership portal and purchase your 2025 membership.

Thanks for keeping your details up to date, so that we can keep you up to date! Click here to make any changes.

Your username is the email address you used to sign up for your membership. If you need help confirming this, contact our Membership Team at (03) 421 7192 or email here..

Primary Account Holder: This is the main account that pays for all linked memberships. It receives information about membership renewals and can purchase seats for playoff events. Secondary Account Holder: This account is linked to the primary account and tracks personal details for individual seats. Secondary account holders get weekly updates but don’t receive renewal or playoff seat information.

We will charge the card that you paid for your previous year's membership with. If those details have changed, you can update your payment details during the opt in opt out window. You can update your card details here.

Automatic renewal is an option at the time of purchase (or renewal) to make it easy for you to renew your membership year on year. Automatic renewal is only an option if you intend renewing the same seats for the coming year. There is a two-week window (we call it the opt-in-opt-out window) prior to going on sale with memberships, where members can opt in (if they are not already) or opt out of their membership renewing automatically for the coming season. When we launch the opt-in-opt-out window, we will let you know what you will be charged and when.

We understand this and during the opt-in-opt-out window you can login here using your email address, untick the ‘auto renew’ box and select ‘save’ to update your status.

All payments for those that opted for automatic renewal for the 2025 season, have been processed on 26th September.

Payment can be charged to either a credit card. Visa, Mastercard, AMEX and Diners are all accepted. Standard credit card fees apply.

Please find all our terms and conditions here. However, if you would rather speak to our friendly Memberships Team directly about these, please get in touch (03) 421 7192 or email here

If you are unhappy with the behaviour of members or supporters surrounding you, or you witness any illegal or anti-social behaviour at a Crusaders match, we recommend you speak immediately to a Venue Host or Security Guard. Or, on game day you can text SOS to Venue Staff on 226. Otherwise, we have a member hot line that you can use to contact Crusaders staff directly. Details of this hot line will be communicated to you prior to the start of the season. We would also appreciate that you follow up with an email to memberships@crusaders.co.nz to let us know of any issues that you have at any of our games. Particularly if you have not communicated these on game day.